As part of a broader dispute resolution framework, escalation provisions gradually move the dispute to higher levels of authority. Each step, or tier, is designed to revisit the dispute if it has not been resolved by the previous step, and each step escalates the dispute to a higher level—generally to a person or department with greater authority in the organization.
Procurement Courses
For Individuals
- PSPP: Procurement program for individual
- CMP: Contract Management Program – Essentials for Individuals
For Teams
- PSPP: Procurement program for Team
- CMP Contract Management Program – Essentials for Teams
- Webinars: Webinars for my Team
Disclaimer: The views and opinions expressed in this article are those of the Subject Matter Experts and do not necessarily reflect the official policy or position of The Procurement School.