Toronto Transit Commission: On Track for Consistency and Capacity

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The Challenge

In 2013 both Purchasing and Sales and Project Procurement staff at TTC identified a need for comprehensive procurement training.  The challenge they faced was that, because the two groups operate somewhat independently within very different areas of procurement for the corporation, each had different needs from a training program.   While Purchasing and Sales staff focus primarily on procuring goods and related services for the transit operations and facilities, Project Procurement folks focus on capital construction projects and related services such as architectural design and engineering. To complicate matters, each group had a mixture of very seasoned, experienced procurement staff and new recruits with varying backgrounds and credentials in the supply chain field.

The Procurement School Response

After much discussion and consultation with key staff, The Procurement School Public Sector Procurement Program was deemed to be the best fit, and by customizing two different versions for the two very different audiences, The Procurement School was able to ensure the training was tailored to their individual needs yet provided consistency and continuity between and across departments.  TTC-specific policies and templates were embedded into the course materials for extensive use during program delivery, and different case studies were crafted for each audience.  With the added benefit of national accreditation, the PSPP provided participants with a recognized Certificate applicable far beyond their work for the TTC.

Proven Value

Two cohorts completed the PSPP in 2104, with 19 grads receiving their PSPP Certificate along with an invitation to join The Procurement School Community of Practice on LinkedIn.

What did they like best about the course?

“Excellent instruction with interactive classroom challenges and team collaboration.”

 “Great discussion forums, and yes, the assignments help make the points learned!”

Forward Thinking

What if you could get the most out of your budget without sacrificing the quality of goods and services delivered to your organization?

What if you could clearly demonstrate return on investment for your training dollars?


We help organizations ensure their procurement professionals remain up to date on new developments and best practices.

The Procurement School offers customizable training based on the unique needs of the organization and the current procurement legal and business landscape. Value is delivered through courses, curriculum consulting, and ongoing communications such as our newsletter which now incorporates The Legal Edge.

To learn how The Procurement School could help your organization…


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