In 2011, Community Living BC (CLBC) identified the need to develop a new procurement policy and corresponding procurement and contracting guide. There were many factors to take into account when selecting a vendor to develop the training module. They had an implementation target of just six months, and multiple stakeholder groups to consider, including the Central Purchasing Agency and the Learning Agency. In addition, CLBC wanted the training program to have longevity with the view that they could eventually take over the module delivery themselves to keep costs down.
In order to address the aggressive timeline for the development of the training module, NECI applied solid project management rigor to the process. They began by working with all client stakeholders to thoroughly collect the key requirements that would inform a detailed project plan with clear milestones, action items, dependencies, and contingencies. Throughout the lifecycle of the project, NECI held regular status meetings, performed detailed documentation, and kept the lines of communication with CLBC wide open to ensure the course materials were a custom fit within the operational context and culture of the organization and its stakeholders.
The result was a half day training module which met all of the unique needs set out by CLBC and its stakeholders and, due to NECI’s assertive project management approach, was completed earlier than the targeted date. The module was also developed in such a way that CLBC could take over the delivery after having NECI conduct the first few sessions, saving them future expenses, while maintaining the quality of training. The efficiency with which the module was developed, combined with its enduring design, have resulted in cost efficiencies and the maximization of training budgets for CLBC.
What if you could get the most out of your budget without sacrificing the quality of goods and services delivered to your organization?
What if you could clearly demonstrate return on investment for your training dollars?
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